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Customer Service

CRM and ERP tools are enhancing customer service features in response to the growing demand for integrated customer experiences. Key features include omnichannel support, AI-powered chatbots, real-time analytics, and automated workflows for efficient service delivery and personalized customer engagement.

From 12.00 € to 33.00 € /month /per user | website | trial account
Last updated: 1 week
1CRM provides CRM software for sales, marketing, and customer support. Founded in 2005, it offers customisable solutions for small to medium-sized enterprises.

Prices upon request | website | public demo
Last updated: 1 week
ADempiere is an open-source Enterprise Resource Planning (ERP) software that provides integrated solutions for CRM, SCM, and financial management.

From 9.00 € to 99.00 € /month /per user | website | trial account
Last updated: 1 week
Agile CRM is an all-in-one, cloud-based CRM platform offering sales, marketing, and service automation, featuring contact management, telephony, and analytics tools.

From 30.00 € to 50.00 € /month /per user | website | private demo
Last updated: 1 week
Akuiteo is an integrated, modular ERP solution designed specifically for professional services companies, helping to streamline operations, manage projects, and optimize financial performance through various customizable tools and features.

Prices upon request | website | private demo
Last updated: 1 week
Whether you're an agricultural cooperative, agri-business or agri-supplier, Asape offers solutions covering all your needs.

Prices upon request | website | request trial
Last updated: 1 week
Axelor is an open-source business management platform offering ERP, CRM, and BPM solutions. It provides modularity, customization, and a user-friendly interface, catering to various business needs and processes.

From 11.00 € to 69.00 € /month /per user | website | trial account
Last updated: 1 week
Axonaut is an online French ERP software that offers CRM, invoicing, accounting, and inventory management solutions, mainly targeting small and medium-sized businesses for streamlined operations.

From 49.00 € to 499.00 € /month /per organisation | website | trial account
Last updated: 1 week
Bitrix24 is an all-in-one business platform providing tools for CRM, project management, collaboration, and communication for teams and businesses of various sizes.

Prices upon request | website | private demo
Last updated: 1 week
Blackbaud offers technology solutions for nonprofits and education sectors, facilitating fundraising, financial management, and constituent relationship management with global reach.

Free of charge | website | public demo
Last updated: 1 week
CiviCRM is an open-source CRM designed for non-profits and civic sectors. It has evolved to offer more features, integrations, and improved user experience over the years.

From 7.00 € to 24.00 € /month /per user | website | private demo
Last updated: 1 week
ClickUp is a cloud-based project management and productivity tool that offers task management, document collaboration, goal tracking, and time management features, aimed at enhancing team efficiency.

Prices upon request | website | trial account
Last updated: 3 hours
Colibri CRM helps businesses manage customer interactions, automate sales processes, track leads, and run marketing campaigns, providing an intuitive and customizable platform for small to medium-sized enterprises.

Prices upon request | website | private demo
Last updated: 1 week
Compiere, founded in 1999, provided open-source ERP software for small to mid-sized enterprises. Acquired by Aptean in 2010, it remains part of their business solutions suite.

From 900.00 € /month /per organisation | website |
Last updated: 1 week
Concursive is a U.S.-based tech company providing social business and community management software, known for customizable and scalable solutions.

From 11.00 € to 65.00 € /month /per user | website | trial account
Last updated: 1 week
ConvergeHub offers cloud-based CRM solutions for small to medium-sized businesses, integrating sales, marketing, and customer service functionalities for enhanced efficiency.

Prices upon request | website | trial account
Last updated: 1 week
Corteza, launched in 2019 by Crust Technology, is an open-source digital work platform offering CRM, ERP, and low-code solutions aimed at enhancing privacy, security, and democratization of technology for businesses.

From 25.00 € to 130.00 € /month /per user | website | trial account
Last updated: 1 week
Creatio (formerly bpm'online) is a unified low-code platform for process automation and CRM, helping businesses manage customer relationships, streamline processes, and adapt rapidly to changing business needs.

Prices upon request | website | private demo
Last updated: 4 hours
Crème CRM streamlines sales, marketing, and customer support processes through features like lead management, contact tracking, task automation, and analytics, enhancing efficiency and collaboration across teams in businesses.

From 0.00 € to 95.00 € /month /per organisation | website | trial account
Last updated: 1 week
Crisp.chat is a customer messaging platform offering live chat, email, and marketing automation tools for businesses to engage with their customers effectively.

From 30.00 € to 70.00 € /month /per user | website | trial account
Last updated: 1 week
Daylite, developed by Marketcircle, offers Mac-based CRM and productivity software focused on contact, task and project management, with customization options.

From 100.00 € to 150.00 € /month /per user | website | private demo
Last updated: 1 week
Divalto is a French software company offering tailored Enterprise Resource Planning (ERP) solutions, focusing on SMEs, with modular, mobile, and user-friendly products for operational efficiency.

/month /per organisation | website | trial account
Last updated: 1 week
Dolibarr is an open-source ERP and CRM software suite that is modular, easy to use, and customizable, catering mainly to small and medium-sized businesses.

From 65.00 € to 285.00 € /month /per user | website | trial account
Last updated: 1 week
MS Dynamics365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications, helping businesses automate operations and improve customer interactions.

Prices upon request | website | trial account
Last updated: 1 week
Microsoft Dynamics 365 for Nonprofits offers tailored features like discounted pricing, fundraising and engagement modules, volunteer and grant management, constituent management, impact tracking, and integration with the Nonprofit Common Data Model. These cater specifically to the unique needs of nonprofit organizations, differing from the commercial edition's business-focused tools.

From 18.00 € to 80.00 € /month /per user | website | trial account
Last updated: 1 week
Efficy is a customer relationship management (CRM) software that helps businesses manage their interactions with current and potential customers to improve relationships.

From 14.00 € to 119.00 € /month /per user | website | trial account
Last updated: 1 week
EngageBay provides affordable marketing, sales, and service automation solutions for small to medium-sized businesses, prioritising user-friendly interfaces and scalability.

From 15.00 € to 69.00 € /month /per user | website | trial account
Last updated: 1 week
EspoCRM is an open-source CRM application designed to manage business relationships, streamline processes, and improve profitability.

From 250.00 € to 400.00 € /month /per organisation | website | request trial
Last updated: 1 week
Eudonet is a CRM and business software provider, offering solutions for sales, marketing, and customer service, aiming to improve efficiency and customer relationships across industries.

Prices upon request | website | request trial
Last updated: 1 week
Everwin is a French software company providing ERP and business management solutions tailored for service-based companies, emphasizing project management, time tracking, and resource optimization.

From 8.00 € to 71.00 € /month /per user | website | trial account
Last updated: 1 week
Feng Office is a web-based collaboration platform offering project management, document management, time tracking, and task scheduling to streamline business and team productivity.

From 16.00 € to 103.00 € /month /per user | website | trial account
Last updated: 1 week
Firmao provides online CRM software for sales, marketing, and customer support. It prioritises affordability, user-friendliness, and customisation for diverse business needs.

From 17.90 € to 29.90 € /month /per user | website | private demo
Last updated: 1 week
FowCRM provides CRM software for sales, marketing, and customer support. It prioritises user-friendly interfaces and customisable features for diverse business needs.

From 9.00 € to 71.00 € /month /per user | website | trial account
Last updated: 1 week
Founded in 2010, Freshworks offers cloud-based business software. It rebranded in 2017, went public in 2021, and serves over 150 countries with user-friendly CRM and ITSM solutions.

From 2.00 € to 12.00 € /month /per user | website | trial account
Last updated: 1 week
Group Office is a Dutch collaborative online office suite designed for sharing projects, calendars, files, and emails, standing out with its open-source flexibility and integration capabilities.

From 8.00 € /month /per user | website | private demo
Last updated: 1 week
Hivebrite is a community management and engagement platform from France, offering customizable networks to organizations for enhancing member interaction and engagement.

From 39.00 € to 131.00 € /month /per user | website |
Last updated: 1 week
HopCRM is a customer relationship management software designed to optimize sales processes, manage customer interactions, enhance communication, and improve overall business efficiency and productivity.

From 20.00 € to 340.00 € /month /per user | website | trial account
Last updated: 1 week
HubSpot is an all-in-one inbound marketing, sales, and CRM platform, providing tools for content creation, lead generation, customer service, and analytics to enhance business growth.

From 27.00 € to 59.00 € /month /per user | website | private demo
Last updated: 1 week
Initiative Solutions (formerly ABOnline solutions) has been a CRM publisher and integrator since 2008. Available since 2016, Initiative CRM is a French CRM that presents itself as an alternative to American solutions.

From 25.00 € to 90.00 € /month /per user | website | trial account
Last updated: 1 week
Insightly CRM differentiates with user-friendly design, project management integration, affordable plans for SMBs, and customizable features tailored to small to mid-sized businesses' needs.

From 29.00 € to 65.00 € /month /per user | website | private demo
Last updated: 1 week
Koban is a comprehensive CRM and marketing automation software designed to help businesses manage their customer relationships, sales processes, and marketing campaigns effectively.

From 89.00 € to 139.00 € /month /per user | website | private demo
Last updated: 1 week
Kustomer is a customer service platform offering integrated multi-channel support focusing on automation and AI.

Prices upon request | website | trial account
Last updated: 1 week
LeadMaster is a U.S.-based software offering integrated sales and marketing automation solutions, distinguished by its affordability and ease of use for businesses of all sizes.

Prices upon request | website | request trial
Last updated: 2 weeks
Mercator ERP from INEO SPRL is a versatile ERP software package for SMEs, integrating key business functions, known for its flexibility, scalability and solid customer support.

From 29.00 € to 69.00 € /month /per user | website | trial account
Last updated: 1 week
MobiCRM is a mobile-based CRM application designed for on-the-go access, helping sales teams manage contacts, track leads, and handle customer interactions efficiently from anywhere.

Prices upon request | website | private demo
Last updated: 1 week
NetSuite’s Customer Relationship Management (CRM) solution helps companies manage interactions with current and potential customers, partners and suppliers in a single place.

Free of charge | website |
Last updated: 1 week
Odoo Community is an open-source ERP platform offering basic business management functions, while the Enterprise version offers advanced features and professional support.

From 0.00 € to 47.00 € /month /per user | website | trial account
Last updated: 1 week
Odoo is an all-in-one, open-source business management software suite encompassing CRM, ERP, inventory, accounting, manufacturing and e-commerce functionalities, aimed at improving operational efficiency.

From 40.00 € /month /per user | website | trial account
Last updated: 1 week
OpenCRM is a cloud-based customer relationship management solution offering sales, marketing, and project management features to businesses of all sizes.

Prices upon request | website | private demo
Last updated: 1 week
Oracle CX is a suite of cloud-based applications designed to manage customer experience across marketing, sales, service, and commerce.

From 30.00 € /month /per user | website | request trial
Last updated: 1 week
Oryanoo, from France, offers a business management platform integrating email, tasks, and documents, focusing on simplicity and adaptability for SMEs.

From 50.00 € to 125.00 € /month /per user | website | trial account
Last updated: 1 week
Pipeliner Sales is a visual CRM software designed to empower sales teams. It focuses on pipeline management, sales processes, and performance insights to drive productivity.

Prices upon request | website |
Last updated: 1 week
Sage CRM is a cloud-based customer relationship management solution designed to help businesses improve customer relations and drive growth.

From 25.00 € to 165.00 € /month /per user | website | trial account
Last updated: 1 week
Salesforce is a leading CRM platform, founded in 1999 and revolutionizing the software industry with its cloud-based, customer-centric approach.

From 0.00 € to 30.00 € /month /per user | website | trial account
Last updated: 1 week
Salesforce.org is the social impact center of Salesforce, focused on providing non-profit organizations, educational institutions, and philanthropic entities with technology, resources, and support to drive positive change.

Prices upon request | website | trial account
Last updated: 1 week
Salesmanago is marketing automation software. Founded in 2011, it offers tools for email, social media, and behavioral marketing campaigns.

SAP

From 50.00 € to 250.00 € /month /per user | website | trial account
Last updated: 1 week
SAP CRM is a comprehensive customer relationship management solution, designed to streamline business processes and improve customer engagement.

From 29.00 € to 95.00 € /month /per user | website | trial account
Last updated: 1 week
Sellsy is a French SaaS company offering an all-in-one business management platform that includes CRM, invoicing, and project management tools, aimed at SMEs.

From 15.00 € to 65.00 € /month /per user | website | trial account
Last updated: 1 week
Addressing the complex needs of businesses in managing their interactions and data, SimpleCRM has carved out a niche by offering a user-friendly platform that integrates sales, marketing, and service activities into a unified system.

From 29.00 € to 89.00 € /month /per organisation | website | trial account
Last updated: 1 week
Smoall is a web application offering essential management tools for small businesses. Freelancers and small businesses can now work efficiently and professionally.

/month /per user | website | trial account
Last updated: 1 week
SpotlerCRM is a customer relationship management software designed to automate marketing, sales, and customer service activities and processes.

From 45.00 € to 150.00 € /month /per user | website | trial account
Last updated: 1 week
Streak is a Gmail-centric CRM tool offering email tracking, pipelines, task management, and custom workflows, suitable for individuals and teams across various industries.

From 19.00 € to 135.00 € /month /per user | website | request trial
Last updated: 1 week
SugarCRM is a customer relationship management software. Originating as open-source, it has evolved into a comprehensive, cloud-based CRM solution focusing on automation, collaboration, and AI-driven insights.

Prices upon request | website | trial account
Last updated: 1 week
SuiteCRM is an open source Customer Relationship Management (CRM) software solution that provides a 360-degree view of your customers and business.

From 52.00 € to 150.00 € /month /per user | website | private demo
Last updated: 1 week
SuperOffice is a CRM software designed to help businesses enhance customer relationships, improve sales efficiency, and streamline customer service processes.

From 37.00 € to 74.00 € /month /per user | website | trial account
Last updated: 1 week
Teamleader Focus streamlines business management by integrating CRM, project management, and invoicing into a single, user-friendly platform, enhancing productivity and organization.

From 17.50 € to 35.00 € /month /per user | website | trial account
Last updated: 1 week
Proeminent market player in the Netherlands. Taken over by Efficy in 2021.

From 0.00 € to 250.00 € /month /per organisation | website | private demo
Last updated: 1 week
The platform tailored to your association's needs, the only all-in-one tool that enables associations to manage and distribute their day-to-day activities and requirements centrally and efficiently.

Prices upon request | website | private demo
Last updated: 1 week
User.com is an all-in-one marketing automation, sales management, and customer support tools for personalized business-customer interactions.

From 10.00 € to 50.00 € /month /per user | website | trial account
Last updated: 1 week
vTiger CRM is a customer relationship management (CRM) software that centralizes customer data to help businesses manage their interactions with current and potential customers.

From 25.00 € to 60.00 € /month /per user | website | trial account
Last updated: 1 week
WebCRM is a cloud-based platform originating from Denmark, designed to streamline sales management, enhance marketing efforts, and improve customer service for small businesses.

From 30.00 € to 100.00 € /month /per user | website | trial account
Last updated: 1 week
WORKetc is a cloud-based business management software that combines CRM, project management, billing, sales, support, and collaboration tools for small to medium-sized businesses.

Prices upon request | website | private demo
Last updated: 1 week
Youday CRM is a customizable French SaaS platform designed to manage customer relations and business activities for small to medium-sized enterprises (SMEs), economic development actors, and administrative bodies.

From 19.00 € to 149.00 € /month /per user | website | trial account
Last updated: 1 week
Founded in Copenhagen in 2007, Zendesk began as a customer service software provider. It has since expanded into CRM, offering solutions that improve customer interactions, support, and engagement across various industries worldwide.

From 12.00 € to 105.00 € /month /per user | website | trial account
Last updated: 1 week
Zoho is a comprehensive suite of cloud-based applications designed to help businesses manage various operations including CRM, finance, email, projects, and HR, all while emphasizing affordability and user-friendliness.