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Act! is a customer relationship management (CRM) system whose origins date back to the late 1980s. It was one of the first software packages to focus on contact management for small businesses. Over the years, Act! has evolved from a simple contact manager to a complete CRM solution.
Act! is popular with small and medium-sized businesses, offering a wide range of features including contact management, sales pipeline management, task and activity tracking, and email marketing campaigns. Notably, the tool is available in both local (with Windows client) and cloud (web-based) versions.
Originally developed by Contact Software International, it was acquired by Symantec in 1993. Eventually, the product was taken over by Swiftpage, which continues to develop and expand.
From 30.00 € to 36.00 € /month /user
Website
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Trial account limitations
Limited duration
Integrations
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America
Ecosystem
API
Marketplace
Partner network
Yes, open directory (https://www.act.com/find-an-act-certified-consultant/)
Hosting
Data hosting
EU
US
Terms
Deployment assistance
Integrators
Freelancers
Licence
Pricing
Act! Premium Cloud
30.00
EUR
per user
/month
Act! Premium Desktop
36.00
EUR
per user
/month
More on pricing
Editor
Editor
Country of origin
1, 167
employees
(as of October 2024)
242
M$ turnover
(as of October 2024)
Last time this record was updated
4 months ago